Common purchase queries answered

Orders and Shipping

estimated delivery time is 7 – 35 business days.

You can track the logistics information on the order page of my account.

You can make changes on the payment method page of My account.

All our products are duty-free.

We ship worldwide.

If you order multiple items, we will pack them separately.

If you need to swap an item

Returns and Exchanges

Very sorry! don’t worry, please contact our customer service.

Congratulations! Hope you can comment on our products.

You can change your address in My Account.

If you have already paid and placed an order, please contact our customer service.

Yes, if you receive the goods, please refuse.

Sorry, we do not provide reservation function.