Dear customer, please provide us with your full name, email address, and order number (optional) in the Message field if you have already placed an order with us. Please note that all tickets are responded to within 1-2 business days, and a reply will be sent to your email (so make sure the address is valid).
You can open a voice support ticket in our customer service
Phone number: +1 (833) 655-0443
9AM – 5PM Pacific Time(Mon-Fri)
Or, you can also email us to – firstname.lastname@example.org