Frequently Asked Questions (FAQs):
- How long does it take to receive tracking information after my order is shipped?
It usually takes us 1-5 days to start shipping your order. When we start shipping the system will automatically send you an email with tracking information.
- Can I change the delivery address after my order has been shipped?
- We cannot change the address after shipped, you need to contact us in time to provide you with a solution.
- What should I do if my tracking information is not updating?
Please contact us via the form below.
- Order Status Updates:
Processing: Your order is currently being prepared for shipment.
Completed: Your order has been successfully shipped.
Once your order status changes to “Completed” you will receive an email containing tracking information.
Order Tracking Form