Track Your Order

Frequently Asked Questions (FAQs):

  • How long does it take to receive tracking information after my order is shipped?
    It usually takes us 1-5 days to start shipping your order. When we start shipping the system will automatically send you an email with tracking information.
  • Can I change the delivery address after my order has been shipped?
  • We cannot change the address after shipped, you need to contact us in time to provide you with a solution.
  • What should I do if my tracking information is not updating?
    Please contact us via the form below.
  • Order Status Updates:
    Processing: Your order is currently being prepared for shipment.
    Completed: Your order has been successfully shipped.
    Once your order status changes to “Completed” you will receive an email containing tracking information.

Order Tracking Form

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